I had my first purchase this year at eBay. I paid online via my Visa card. After I won the bid, I made the payment thereafter and I also informed the seller that payment has been made. It was a Saturday. I was taken aback when on Sunday, I received a message from her asking for my payment. I calmly informed her that the payment was already made Saturday and I even attached my proof of payment. She immediately responded and acknowledged my payment. She further told me that she will ship the item the next day, Monday.
Monday and Tuesday came, there was no item delivered on my doorstep. I never heard a word from the seller, too. Not a word. No nothing. Wednesday, I already can't contain my annoyance. I asked her via email where was my item. She then responded that she was waiting for my reply. According to her, she sent an email asking for my shipping address. True enough, she DID sent an email on that day AFTER I've asked her for my item. There was no email sent prior to Wednesday asking for my shipping address because if there has been, I should have immediately responded.
In short, if I didn't asked for the item, I will be waiting for nothing. After the item was received on a Friday, I gave this seller a negative feedback. I didn't like the way she communicated with me. She's not prompt in responding and I felt like she never cared for her clients. I have always been a good payer and I deal with the sellers professionally. The negative feedback wasn't made to attack her personally. It was made only based on my personal experience with her while I was doing the transaction. I'd like to teach her a lesson and I don't want my experience repeated with other clients.
After sending a negative feedback, she asked for me to retract and revise the negative feedback I gave her. I've got until February 4 to modify it. I know her online business will be affected if I don't modify my feedback.
Now tell me. Does she deserve a positive feedback from me?
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